Privacy

Account data: your email, display name, and how you sign in — a password hash, a Google account id, or a passkey. Passwords themselves are never stored, and API tokens are stored only as a hash.

Workspace content: the projects, issues, comments, wiki pages and files you create. This is your material; we hold it to show it back to you.

Operational records: sign-ins, activity in a workspace, and error diagnostics, kept so the service can be run and problems can be explained.

Payments are handled by our payment provider; we do not see or hold wallet credentials.

Translation and AI assistance send the specific text being worked on to a model provider, and only when you use them.

Email — confirmations, notifications, billing warnings — goes out through an email provider.

We do not sell personal data, and we do not use your content to train models.

Workspace content lives as long as the workspace does. A workspace whose subscription has lapsed is kept read-only for 12 months and then deleted, together with its attachments.

Deletion means deletion: rows in the database, files in object storage, and export archives. A workspace removed only from a list has not been deleted.

Ask us to delete your account or a workspace sooner and we will.

Any project can be exported as a zip containing structured JSON, readable Markdown and every attachment — including while a workspace is read-only. If you need something the export does not cover, write to hello@kaiku.tech.